IMPACT OUTSOURCING
Take advantage of top-quality talent that adds incredible value to your process. Our Offshore BPO outsourcing amenities are built to help ambitious organizations achieve more with untapped Pro talent from Ethiopia. Serving clients from the US, Canada, China, and all over Europe, we connect top brands with Africa’s biggest data center and the specialists that know how to make a difference.
What differentiates an okay business and a company and an epic one is legendary customer support. Give your clientele the most important reason to keep doing business with you by showing them how much you care. At R&D we offer stellar BPO service that leaves your competitors wondering what your secret sauce is. From IT services to Customer Support and HR tasks, we offer world-class end-to-end services that allow you to concentrate on other important parts of your business.
We have a recognized reputation for expediency, reliability, and producing results from our services. In Ethiopia, we are the pioneers and are still leading this space. We are always at hand to work seamlessly with your teams to increase output, save you money, make your lives easier.
We provide a full suite of services perfected over years and have round-the-clock customer outreach to make sure we offer you the same care that we aspire to give your own clients. You can rely on us for all BPO service areas like content management, document management, customer contact management, AI Data management, HR management and, Sports analytics, and many more.
Our Outsourcing Services
HR Outsourcing
With our human-centric approach, we help you enjoy simple and sustainable growth, wherever that may be.
IT Outsourcing
Let us join your IT team or become your remote team to manage the entire software development lifecycle process – from analysis to development, testing and maintenance.
Customer Service Outsourcing
Molded by Ethiopian hospitable culture and trained by industry leaders, our vibrant team will help you provide human-centric customer service.
Lets Grow Your Business!
We are passionate about developing (young) professionals’ hands-on interpersonal and
transversal skills to close the mismatch between (inter)national employers and (IT) professionals
through various BPO Solutions.
Based in The Netherlands and Ethiopia, we empower your IT, Customer Service and HR
departments to do more, free up resources, and improve productivity.
Our tech-savvy and hospitable team works seamlessly with yours to increase output, minimize
costs and impact the new generation of IT professionals to help you become an employer of
choice for your employees, while providing diversified insight to your clientele base.
